From Cost Center to Catalyst: Rethinking IT’s Role in Your Business
The Break-Fix Trap
If you think of IT as "the department that fixes computers," you’re not alone.
Many businesses operate with a break-fix mentality:
- Wait for something to break.
- Call IT.
- Fix it enough to keep things running.
- Repeat.
This approach feels practical in the short term, but in reality, it’s reactionary, expensive, and limiting.
You're always one issue behind and one upgrade too late.
The result? Technology becomes a burden instead of a tool.
The Real Cost of Treating IT as a Cost
When IT is viewed only as a cost center, the goal becomes: “Spend as little as possible.”
But here’s what that usually leads to:
- Outdated systems that slow your team down
- Missed opportunities to automate or streamline
- Increased security risks from unpatched software
- Higher support costs over time due to aging infrastructure
- Frustrated staff who can’t do their best work
Ironically, trying to “save money” on IT often ends up costing more in time, morale, and real dollars.
Technology as a Catalyst
Now imagine if IT wasn’t just a support function but a strategic driver of your business.
When you shift your perspective from cost to capability, technology becomes a multiplier:
- Automations that reduce manual work and human error
- Systems that scale as your business grows
- Tools that enhance your team's productivity and collaboration
- Data that helps you make smarter decisions, faster
- Security that protects your reputation and bottom line
- Competitive advantage from being more agile than your peers
When technology is planned, aligned, and well-managed, it moves with your business, not behind it.
Your Choice: Reactive or Strategic
Every business uses technology.
But not every business uses it well.
You can either:
- React to problems and view IT as a necessary expense
- Or use it to drive performance, efficiency, and growth
At 79 Ratio, we work with organizations ready to make that shift.
Because we don’t just fix what’s broken,
We help you build what’s next.